FAQs
At Lynn’s Engraving, we specialize in diamond dragging, which features a beautiful, shiny finish engraving. This is because the diamond-tipped tool used in the process polishes the material as it etches the design, resulting in an eye-catching appearance. Laser engraving is a versatile technique that uses a laser beam to vaporize the surface of the material, creating a precise and detailed engraving.
Our standard turnaround time is 3 to 4 business days upon proof approval. For more complex or large orders, we’ll provide you with an estimated completion date. If you have a specific deadline, please contact us so we can accommodate you.
Due to the personalized nature of our engraving services, we promptly commence processing your order for an efficient and timely delivery. As each item is custom-made to order, we are unable to accept cancellations. If you need to make a change, please contact us immediately; though we cannot guarantee changes due to our quick processing time.
As each item is custom-made to order, we do not offer returns or exchanges unless the item is damaged or defective. If the item is damaged or defective, please contact us to arrange a replacement. If there is a mistake on our part, we will work diligently to correct the issue and ensure you receive the product you envisioned.
We understand mistakes happen when placing an order. If you notice an error before your item gets engraved, please contact us immediately. We will do our best to accommodate any changes before production begins. However, if your item is engraved already, we may not be able to make any changes. It is essential to review your order carefully to avoid any errors.
Absolutely! We provide discounts of large orders depending on the quantity and type of item. Please contact us to receive a customized quote.
In addition to our wide range of military themed items, we also offer a variety of non-military items that can be personalized. Any item can be personalized for any special occasion and we are here to help you bring your vision to life.
Yes, you can send us any ideas you have. Please email us your ideas here.
Of course! We welcome customers to bring their own items for engraving. While we specialize in engraving a wide variety of items, there may be some items not suitable for our engraving process. Please contact us if you have any questions on your specific item being able to get engraved.
Yes, we are able to accommodate tax-exempt orders. To place a tax-exempt order, you will need to provide us with tax exemption certificate at the time of purchase.
We make shipping simple with our flat rate cost. You’ll see the cost added at checkout. For larger items, shipments to Hawaii or Alaska or express shipping, just reach out to us and we’ll give you all the details on shipping cost. Our goal is to make your shopping experience easy and convenient.